FAQ

NexBoard is very meticulous on the products we sell. We make sure our boards are made with the finest parts. All of our boards come with a high quality aluminum alloy frame. Our batteries are a high powered lithium ion SAMSUNG battery. Our technology is built on a strong platform, which eliminates reaction time from rider to board, giving the ability to maneuver wherever the user pleases. We are still a higher quality but for an even more affordable price.

The NEXBOARD is self balancing, so even if you don’t have experience with any “balancing sports” such as snowboarding, you will pick it up quickly. The average user is a pro Nex rider in as little as 15 minutes.

The NEXBOARD can get reach a top speed of 10 MPH. Before riding, please read the User Manual carefully, and follow all Safety Precautions. Always pay attention to your surroundings!

The maximum weight limit is 290 lbs.

The NEXBOARD battery takes 45 – 120 minutes for a full charge and will last for 9-12 miles. This range is dependent on the users weight, road conditions, and temperature. The battery automatically recharges when cruising downhill.

NEXBOARDS are very durable. NEXBOARDS are designed to withstand rain, wind, and sand. The NEXBOARD can handle hard bumps and sharp turns. The Off Road NEXBOARD is perfect for the extreme outdoor conditions. Note: It is not recommended to intentionally get your NEXBOARD wet. You should not ride your NEXBOARD in inclement weather or near puddles.

All NEXBOARDS come with a 30 day warranty to protect against manufacturer defects. Any damage incurred by improper usage/negligence would not be covered by the warranty.

If you are not happy with your NEXBOARD, you have 7 days from the day you receive it to request a full refund given you return the NEXBOARD in it’s original condition (Any scratches, marks, damage etc. will void your eligibility for a refund). If you receive your NEXBOARD and it is defective, we will kindly issue a replacement. We do not replace for accidental damage so please- be careful!

The NEXBOARD has a very compact footprint, (a little wider than an average person’s shoulders). It can be used very easily on sidewalks, streets, and other public places however please check with your local authorities to ensure that it is not illegal to operate your NEXBOARD on public sidewalks. Always remember to watch out for traffic and pedestrians.

Yes! We ship NEXBOARDS around the world.

If you have any questions about placing an order or repairing your Nexboard, you may e-mail us at contact@ridenex.com.

The Nexboard is currently taking 7-14 business days to ship within the United States. International shipping times vary. (Due to a high demand please allow an additional 24-48 hours for processing).

Now! Click HERE to to join the revolution!

Please email repairs@ridenex.com for help with repairs. Provide a video and/or images of your problem so we can help you fix your Nex Board.

  • ABOUT US

    NEXBOARD, our two-wheeled, self-balancing scooter is not only a groundbreaking and environmentally friendly way to get around, it is going to get you to where you need to be on time, every time. Whether you’re a student at a college campus, or a business person on the move NEXBOARD and it’s 3 practical styles are perfect for anyone and everyone.